Apparel Shop Locations:
Carlisle Visitor Center
12882 Diagonal Rd.
LaGrange, OH 44050

(440) 458-5121
Mercy Health & Recreation Center
47160 Hollstein Dr.
Amherst, OH 44001

(440) 984-3470
Splash Zone
95 West Hamilton Rd.
Oberlin, OH 44074

(440) 774-5059
Mon-Sun: 8am – 4:30pm Mon-Fri: 6am – 8pm
Sat: 8am – 8pm
Sun: Noon – 8pm
Mon-Fri: 6am – 8pm
Sat: 8am – 8pm
Sun: Noon – 5pm
Sun: Noon – 8pm (Summer Only)

 


RETURN/EXCHANGE POLICY

Returns and exchanges on unworn and unwashed items may be made up to 30 days after the original purchase date.

Please fill out and include our Return & Exchange form and include it with your exchange package. Click here to download and print our Return & Exchange Form.

You may return or exchange items bought through our online store at our main Apparel location (Carlisle Visitor Center) in LaGrange. Please bring your receipt which was e-mailed to you when you placed your order and we will gladly assist you!

You may exchange an item bought in-store by filling out our Return & Exchange form and returning it to one of our 3 Apparel shop locations. Please include a copy of the purchase receipt with your items. Items purchased in-store do not qualify for free return shipping.

Items that have been washed or worn are not able to be returned or exchanged. If we determine that your item has been washed or worn we reserve the right to deny your exchange and ship your item back to you. Items that smell of smoke will not be accepted under any circumstance.

In-store return & exchange policy may differ.

If you have any further questions, please e-mail pr@metroparks.cc.

 

Returning or Exchanging Merchandise:
Fill out Return & Exchange form - Click Here
Send Returns & Exchanges to:

Lorain County Metro Parks
ATTN: Apparel Return
12882 Diagonal Road
LaGrange, OH 44050



 

Return to Lorain County Metro Parks Apparel Store